With over 10 years of experience in retail banking at Banque Saudi Fransi (Saudi Arabia),primarily in the contact center department, I bring a wealth of knowledge and expertise in telesales and customer service. I have a proven track record in managing high-pressure environments while delivering consistent, reliable service.
Strong background in handling customer inquiries and ensuring a positive client experience.
Recognized for service excellence, having earned more than 20 "Employee of the Month" awards for outstanding performance.
Holds an MBA with a specialization in banking and finance, providing a solid foundation in financial principles and industry practices.
Exceptional ability to work under pressure with high discretion and reliability.
Strong motivation and commitment to service excellence.
Effective communication skills honed through extensive experience in a contact center environment.
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