Remote Technical Support
-Support via chat & remote desktop assistance
-Email Support, Printer troubleshooting & Troubleshoot problems etc
-Software assistance
-Computer diagnostics, Tune up (slow computer repairs and infection removal) & ----Installations of hardware
Work Terms
Communication Timings: I currently work in UTC-5 Timezone, Sundays to Fridays my work hours are 9 AM - 11 AM, and Saturdays are 6 PM - 11 PM (UTC-5). I can timely respond to the emails, and have Skype calls that fall between this time window
Remote Connection: We use FixMe.IT as a means to establish remote connection. It is easy to use and very efficient.