Professional, Reliable, Top Notch Customer Support

I have a fully equipped, private home office and am very experienced and disciplined at working from home. I have excellent phone skills, am professional, personable, reliable and detail oriented. I have worked from my home successfully for the last 15 years.

I have above average computer skills and enjoy problem solving. I also have a private, dedicated phone line for the jobs I do from home. I have experience with many CRM's including Salesforce, InfusionSoft, Zoho, Zendesk and NetSuite. I have experience on multiple VOIP systems, such as RingCentral and Grasshopper, as well. I excel in customer support, either by phone, email or chat and appointment setting, too. I love sales and am very comfortable with the process. I have done work in many different venues including real estate companies, ecommerce (Amazon Seller Central and Shopify), saas companies and more.

I have been in management and trainer positions, am very organized and work well under pressure. I am comfortable handling escalated issues as needed. I learn quickly and stay focused on the task at hand. I also have very good writing skills for articles, blogs, etc.

I live in the beautiful south central region of KY but do not carry a discernible accent. I am flexible with work in any time zone. I have no children at home, so I have no outside distractions.

Work Terms

I prefer long term positions but am open to all considerations and time zones.