per business requirement will complete the job order

Notes ID creation, Recertifying Notes users, Deleting users or databases, Adding invalid users to deny group
Group maintenance, OU creation,Configuring - maintaining and troubleshooting Domino Server, Cross certifying Domino servers, creating connection documents, maintaining replication task, minimizing server load, increase disk space,.
Set quota to mail files, setup environment for mailing alerts when server crash, memory problems, disk space low issues, full text corruption,Database corruption, resolving Notes Client issues (out office issue, unread count mismatches, deleted document reoccurred,Purges not happening properly, file directory not found issues, Lotus Notes Applications and developing database project solutions.Notes server free space problem,Notes databases replication issues,Notes application databases corruption and maintenance activity, New application deploy on notes application server, web pages – HTTP function resource problems, Server schedule agent resources issue, Web redirection and function changes, Server setup diagram including Server connection (Spoke & HUB), Site & Data centre team contacts, Business Support team updates, and other business relationship documentation which is related to notes application infrastructure support. Daily, weekly & Monthly activity information, Day today operation and their information ,Annual planning of maintenance activities
Follow-up that SLA’s are reported, Participate in customer meetings when needed with lotus notes \ IT team.
Act proactively to propose quality enhancements and potential cost reductions, Report regularly on follow-up of the service
Follow escalation routines.Analysis and actions to reduce those are proposed for cases reported. Using Structured and consistent maintenance processes across all Applications to improve the quality, efficiency and reliability of Applications and to minimize on-going maintenance, Deliver the service to you in the most cost efficient way and to the agreed

Work Terms

per business need.