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Skills

  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Customer Service Training
  • Salesforce
  • Social CRM
  • Zendesk

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Services

  • customer support

    $6/hr Starting at $30 Ongoing

    Dedicated Resource

    As a Customer Support Specialist, I excel at providing exceptional service to clients. My role involves resolving technical queries, recommending solutions, and guiding users through product features...

    Client AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient Orientation

About

Customer-Centric. Data-Driven. Results-Oriented.

Timothy Ochieng | Customer Support & Data-Driven Problem Solver

Passionate about delivering exceptional customer experiences, I specialize in technical support, customer relations, and data-driven decision-making. With a strong background in customer support (Copia Global, Sendwave) and evolving expertise in data analytics and Python programming, I bring a unique blend of problem-solving, communication, and analytical skills to every role.

πŸ’‘ What I Offer:
βœ”οΈ Technical & Customer Support – Resolving complex issues with precision and empathy.
βœ”οΈ Data Analysis – Leveraging insights to enhance customer experience and business decisions.
βœ”οΈ Virtual Assistance – Managing tasks efficiently to optimize workflow and productivity.
βœ”οΈ CRM & Communication Mastery – Engaging customers with clarity and professionalism.

I am detail-oriented, resourceful, and proactive, always looking for innovative ways to streamline operations and enhance client satisfaction. Let’s connect and build something great together!

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