Experienced Technical Writer who is an adaptable self-starter requiring minimal supervision and flexible team player; possessing expertise in multi-tasking and problem resolution.
Experienced Technical Writer with a Master of Business Education who is an adaptable self-starter requiring minimal supervision and flexible team player; possessing expertise in multi-tasking, problem resolution and user support; detail oriented; meets or beats deadlines. Specialize in writing from a user perspective but can produce what's needed. I learn software by running and testing it. Extensive experience in writing software user/training manuals, online help, processes/procedures, designing templates, and using Information Mapping. Supported the following tools: Quality Center, StarTeam, SharePoint, Remedy and Knova. Very comfortable working with all levels in a development environment. Power user in Microsoft Word---have conducted lunch 'n learn sessions on Word to help co-workers learn the features. Received peer awards for helping co-workers with tools when in the support role. Enjoy challenges and learning new things. Have worked in many environments including financial and healthcare. I have also done some content management. I maintain the web site for the Atlanta Post-Polio Association. I like to read, bake, and travel. I do ceramics as a hobby. I enjoy the arts---museums, theater, concerts.
Work Terms
I work part-time so am interested in jobs I can do in spare time.