Sales background, data analysis.
I am currently "Technical Lead Team Manager of Operations" at a call center. I do data analysis, run a specialty team, and help drive performance for the line of business that has 100+ agents supporting one of the largest accounting software companies in the world. I have a background in sales. I have strong communication skills, and close attention to detail.
I work with the following software on a daily basis:
Excel
PowerPoint
Word
QuickBooks Enterprise
SalesForce
Siebel
WebEx
Work Terms
Will work evenings for a couple hours if needed. Prefer weekends.