Passionate Problem Solving Engineer
As a problem solving engineer, Tyson assists organizations to ensure their systems are always operational, reliable, and user friendly. He provides in-depth troubleshooting and solutions for the access control hardware, software, and end user Windows environments. These environments consist of (but are not limited to) secure networks, Active Directory domains, fail safe clusters, virtual machines, custom software integrations, Microsoft SQL Servers, etc. His goal is to always ensure the system operates efficiently on its own by testing and replicating client issues in-house to fully understand the scope and impacts so that he can provide the proper long term solutions.