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Skills

  • Billing
  • Biography Writing
  • Book Editing
  • Book Proposals
  • Book Writing
  • Childrens Book Writing
  • Content Writing
  • Editing
  • Python
  • Short Stories

Services

  • Utility Operation Quality Analyst

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    As an experienced Utility Operation Quality Analyst with 7 years of expertise in utility billing for electricity, gas, water, and more, I ensure the accuracy and efficiency of all data entries from start...

    BillingBiography WritingBook EditingBook ProposalsBook Writing

About

Empowering Utility Operations with Precision and Efficiency. I promise to deliver unmatched data accuracy, insightful analytics, and seamless process automation, ensuring your success at eve

### **My Story: Jilani Mukhtar Shaikh**

From a young age, I’ve been fascinated by numbers and the logic that binds them, which led me to pursue a B.Sc in Mathematics. However, life had different plans for me, and I found myself stepping into the world of utility operations—specifically, utility billing for services like electricity, gas, and water. This was the beginning of my journey as a **Utility Operation Quality Analyst**, a role that has shaped my professional life over the last 7 years.

In my work, precision is everything. The smallest error in utility billing can lead to significant issues, from financial discrepancies to customer dissatisfaction. My role involves not only entering and verifying vast amounts of data but also identifying and correcting mismatches to ensure every account is accurate and up to date. This attention to detail has become second nature to me, and I take great pride in the meticulous work I do.

One of my most memorable experiences involved leading a project to overhaul an outdated billing system. It was a daunting task, with a tight deadline and high stakes. But through hard work, collaboration, and my growing expertise in Python programming, we managed to reduce billing errors by 30% and save the company significant costs. This project wasn’t just a professional success; it was a personal milestone that deepened my commitment to quality and efficiency.

I believe in the power of continuous improvement, a value that permeates both my professional and personal life. I’m always looking for ways to enhance my skills, whether it’s mastering new programming techniques or finding more efficient methods for data entry. This mindset extends to my hobbies as well. I have a deep love for reading, particularly books on self-improvement and technology, which I often summarize to extract the most valuable insights. This practice not only sharpens my mind but also mirrors my approach to work—distilling complex information into clear, actionable points.

My passion for languages, especially Urdu and English, adds another layer to my story. Growing up in an Urdu-speaking household, I developed a keen appreciation for the subtleties of language. This background has served me well in translation work, where I strive to maintain the original meaning while enhancing clarity and elegance. It’s a unique challenge that I embrace with enthusiasm.

At the heart of everything I do is my family. They are my greatest source of motivation and strength, inspiring me to push my limits and constantly strive for excellence. Their support has been invaluable throughout my career, reminding me to stay grounded and focused on what truly matters.

In essence, my story is about a relentless pursuit of accuracy, efficiency, and continuous learning. Whether it’s in the realm of utility operations, programming, or personal development, I am driven by a passion for quality and a commitment to making a meaningful impact in everything I do. As I continu

Work Terms

I am available to work daily. I can adjust my schedule if needed to accommodate different time zones or urgent deadlines.
Payment terms: weekly, bi-weekly, upon project completion any.
Methods: Bank Transfer. Preferred Communication Style: Google meets, mail