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Skills

  • Business Analysis
  • Business Communications
  • Business Development
  • Business Management
  • Business Process Management
  • Business Strategy
  • Consultant
  • Corporate Governance
  • Management
  • Operations Management
  • Process Design
  • Program Management
  • Project Management
  • Six Sigma

Services

  • Operations &CX strategy consultation

    $50/hr Starting at $25 Ongoing

    Dedicated Resource

    Operational Efficiency Assessment Evaluate current operational processes. Identify inefficiencies and areas for improvement. Benchmark against industry best practices. Process Optimization and Automation...

    Business AnalysisBusiness CommunicationsBusiness DevelopmentBusiness ManagementBusiness Process Management

About

Empowering Organizations to Excel with Operational Efficiency and Customer-Centric Solutions

Senior executive with over 19 years of experience across diverse industries such as IT, construction, tourism,
SAAS, and NFP. Demonstrates a robust blend of leadership, governance, and financial acumen, driving
organizational growth and innovation. Adept at strategic planning, corporate governance, and transformational
leadership, with a commitment to ethical practices and stakeholder engagement.
In my day to day life, I work as a Director Operations for a Nont for profit organisation. My passion is to help organisations big or small become operationally efficient and my education and years of experience help me to do so.

I love connecting with people, see growth and achieve results. I primarily work on Operations/ customer experience strategy which can be a plug and play for your organisation.
I am also certified in SalesForce and Microsoft Dynamcis as CRM which are the backbone of operations and data management.

Work Terms

Our standard hours of operation are from 9:00 AM to 5:00 PM Sydney time, ensuring we are available to support your business during typical working hours. Payment terms are set at 15 days from the date of invoice generation, allowing for a smooth and efficient billing process. We prioritize clear and effective communication, tailoring our approach to suit your business requirements. We aim to maintain a responsive and collaborative communication style to best align with your team's needs and preferences.