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Skills

  • Account Management
  • Administrative Assistant
  • Amazon
  • Client Administration
  • Client Assessment
  • Creative Copywriting
  • Creative Writing
  • Customer Service
  • Ideas
  • Inventory Management
  • Listing Optimization
  • Management
  • Market Analyst
  • Market Plan
  • Order Fulfillment

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Services

  • Administrator | Amazon Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Are you struggling to establish credibility and trust with your Amazon customers? Do you want to improve your transaction workflow and increase sales by 80% per month? I can help. I am skilled in: ✔️...

    Account ManagementAdministrative AssistantAmazonClient AdministrationClient Assessment

About

Let me help you take your business to the next level and achieve the success you deserve! 🎯

Welcome to my Guru profile! I am honored to have the opportunity to share more about myself with you.

My name is Urphelene Joy Fruelda, and I have been working as an Administrator for a well-known Automotive Company for over 5 years. Prior to this role, I had the opportunity to work as a Cashier, providing excellent customer service on a 6-month contract.

As an Administrator, I am responsible for managing the daily operations of the company, which requires excellent time management and organizational skills. I am in charge of car part replenishment, processing, ordering, and inventory, as well as handling customer inquiries and applying my customer service skills to provide the best possible offer. I also have access to progress reports, which allow me to identify areas for improvement and strategize with my team to achieve the best results. I have even had the opportunity to collaborate with the company's Kaizen team to learn how to improve our Standard Operating Procedure.

I am skilled in:
✔️ Order Management
✔️ Inventory Management
✔️ Supply Chain Management
✔️ Administrative Assistance
✔️ Statistical Data Analysis
✔️ System Administration
✔️ Customer Relationship Management
✔️ Customer Service
✔️ Customer Satisfaction
✔️ Customer Retention

I am able to adapt quickly to change and embrace new learning opportunities, and I am always looking for ways to educate myself and seek out new business opportunities.

I am proficient in a variety of applications, tools, and software, including:
• Microsoft Word, Excel, and PowerPoint
• ERP System (SAP) / Order Management System (OMS) / Supply Chain Management System (SCM)
• Customer Relationship Management (CRM)

I look forward to a long-term working relationship and the success of our business collaboration.
Feel free to reach out to me at urphelenejoyfrueldava@gmail.com.

Work Terms

I am flexible with my availability and can work at any time to accommodate your schedule.