Virtual Assistant || Customer Service Representative

I'm a dedicated and compassionate professional in the field of customer support, committed to delivering exceptional service and fostering positive customer experiences for more than 8 years. With a background in psychology and a passion for understanding human behavior, I'm brings a unique perspective to his role, allowing him to connect with customers on a deeper level and provide tailored solutions to their needs.

I can provide the best contact support via Call, Chat OR Social Media to improve the Compliance and Customer Care with my professional experience in my dedicated field including the following tools:

✅ G Suite
✅ Office 360
✅ Salesforce
✅ Slack
✅ Zendesk
✅ Social Media Support
✅ Shopify Support
✅ Back end Support
✅ Confluence Support
✅ Salesforce Support

Furthermore, effective collaboration with team members and clients is made possible by my strong written and vocal communication abilities. I'm committed to producing excellent work and maximizing efficiency..

I can multitask with ease and pay close attention to details, therefore I feel comfortable taking on a variety of activities like:

✅ Virtual Assistant
✅ Calendar Management
✅ Appointment Scheduling
✅ Social Media Management
✅ Lead Generation and Research
✅ Responding to Customer Inquiries
✅ Client Meeting Coordination
✅ Supplier and Customer Communication
✅ Customer Query Handling via or Chat
✅ Community Management

I take great satisfaction in providing high-quality, timely, and accurate services, and I am available for both short- and long-term work.

Work Terms

Hours of Operation:

Monday to Sunday: 00:00 to 24:00 (local time)
Saturday and Sunday: Available

Payment Terms:

Payment is due upon completion of the project unless otherwise agreed upon.
For larger projects, a deposit may be required upfront, with the remainder due upon completion.
Payments can be made via PayPal, bank transfer, or any other agreed-upon method.

Preferred Communication Style:

I prefer communication via Chat Support, Call Support, for project inquiries, updates, and general correspondence.
I aim to respond to all inquiries and messages accordingly during operating hours.
I value clear and concise communication, so please provide as much detail as possible when discussing your project requirements.