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Skills

  • Customer Service
  • Greeting Card Design
  • Analytics
  • App Development
  • Billing
  • Consultant
  • Credit Card
  • Email Services
  • Financial Analysis
  • Healthcare Consulting
  • Help Desk
  • Hotel Industry
  • Identity Packages
  • Likes
  • Packaging Design

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Services

  • FRAUD ANALYST

    $10/hr Starting at $600 Ongoing

    Dedicated Resource

    Identification of fraudulent credit card activities and tracking identity theft cases. I make sure that orders that weren't verified by websites of high-end companies are duly reviewed.

    AnalyticsCredit CardGreeting Card DesignIdentity Packages

  • Travel Specialist

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Assist in booking, modifying or cancelling stand-alone/package hotel, flight and car rental. Offering smart resolutions to customers with complaints and help mitigate bad experiences by providing excellent...

    Customer ServiceHelp DeskHotel IndustryPackaging DesignTravel Planning

  • Healthcare/Financial Consultant

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Assisting employees to carefully plan their annual health plan using their allotted pre-tax savings. Guiding employees on how they should use their health card and what services they could purchase using...

    ConsultantFinancial AnalysisGreeting Card DesignHealthcare ConsultingLikes

  • Email Support Representative (ZENDESK)

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Providing support through email for customers of a ride-sharing app. I assist in booking, billing concerns and complaints. I am proficient in Zendesk, Bliss and Slack as these are the main tools used...

    App DevelopmentBillingCustomer ServiceEmail ServicesTooling Design

About

Fair and square. I give my full commitment to everything I do.

With years of experience in the customer service industry, I've been able to encounter different types of complex customer concerns. That said, I became versatile and well-rounded in terms of interacting with customers of different personalities.

I am very keen to details and I always make sure that all the information I received and/or given out are correct.

I treat time with high importance that's why I'm never late to meetings or work. I make sure that every job assigned to me is accomplished on time and is done with great accuracy.

I offer high level of work to clients as directed per their policy and make sure to exceed expectations in a positive manner.

Work Terms

I can work up to 12 hours a day. My clients won't have a hard time communicating with me as I can speak English very well.

I prefer ESR jobs but if the offer is right, I can definitely support phone calls. I would also love to be paid hourly and have my paycheck expected weekly.

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