I offer to your company the maintenance services of computer equipment and create your own website.
PROFESSIONAL SUMMARY
Highly skilled Data Services Customer Care Representative enthusiastic about ensuring optimal customer service in the mobile Vodafone network. Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative.
IT Application Technician (Multimedia / Web Designer-Developer / Video Games)
Bilingual individual with the ability to configure computers quickly and effectively. A confident computer Technician with expertise in help desk environments, assisting both employees and customers with technology issues.
SKILLS
Application design
Computer programming
SEO coding and strategy
Java
Graphics and animation
Adobe Flash expert
Windows and Linux
Troubleshooting
Web development projects
Email management software
Website optimization
Web user interfaces
Website maintenance
Social media marketing
Direct email campaigns
Analytics and metrics
Interaction design skills
User research activities
JavaScript
HTML
UX architecture
Video-centric design
Video editing
WORK HISTORY
OCTOBER 2015-CURRENT
Data Services Customer Care Representative – Vodafone Greece | Athens | Greece
• Responsible for serving incoming data services calls (Mobile internet, Mobile Broadband technical support, Voice Calls Fix)
SEPTEMBER 2009-OCTOBER 2015
Computer Technician | Athens | Greece
Installed new servers as part of a 1 company upgrade that was completed within 30days.
Backed up company data on a regular basis, which proved effective in successfully recovering critical information after a malware attack.
Linked computers to the network and to peripheral equipment, including printers and scanners.
Answered calls and emails at the company's help desk, assisting employees and customers with troubleshooting computer issues.
Used diagnostic tools to identify hardware failures and replace components that were not functioning.
JUNE 2017-DECEMBER 2017
Web Designer - BLB.gr | Athens | Greece