Empowering Your Business with Seamless Support, Trusted Solutions, and Genuine Client Care
Hello! I’m Victoria, a highly skilled Virtual Assistant and Client Relations Specialist with over 4+ years of experience in providing administrative support, client management, and customer service. I am passionate about helping businesses streamline operations, enhance client satisfaction, and achieve their goals through my expertise.
In my previous roles, I’ve contributed to a 15% revenue increase at Innovate Pack EA Ltd by strategically nurturing key accounts, and reduced processing times at Sunda International by 30% through meticulous document handling and customer support. My career spans diverse sectors, and I have a proven track record of managing high-profile client relationships, optimizing workflows, and providing proactive administrative assistance.
What I Offer
Client Relationship Management: Strengthen client partnerships and ensure long-term success.
Virtual Assistance: Provide reliable support for scheduling, email management, and more.
Project Management: Efficiently coordinate projects to meet deadlines and quality standards.
Content Creation & Social Media Management: Engage your audience with captivating content.
Data Entry & Financial Reporting: Maintain accurate records and handle bookkeeping tasks.
Why Work With Me?
I bring a unique blend of professionalism, adaptability, and cultural awareness to every project. Having lived and studied in various countries, I have a global perspective that helps me communicate effectively with diverse clients. My commitment to continuous learning ensures that I stay up-to-date with the latest tools and techniques to serve you better.
A Little More About Me
Outside of work, I am an avid traveler and a creative soul who enjoys photography, reading, and creating content. I believe that life is about building strong relationships and making a positive impact in every interaction.
If you’re looking for a proactive, detail-oriented professional who can elevate your business with exceptional support and service, I’m here to help!
Work Terms
Hours of Operation:
I am available Monday through Friday, from 9:00 AM to 5:00 PM (GMT+3). However, I can offer flexible hours depending on project needs and deadlines. If additional support is required on weekends or outside regular hours, it can be arranged with prior notice.
Payment Terms:
I prefer using the SafePay system on Guru to ensure security and transparency for both parties. Payment terms can be negotiated based on the project scope, and I offer hourly rates or fixed-price contracts depending on your needs. Invoices will be sent weekly or upon project completion, with a standard Net-7 or Net-14 payment schedule. Custom payment arrangements can also be made for long-term engagements.
Preferred Communication Styles:
I believe in clear and consistent communication to ensure project success. My preferred channels include:
Email: For detailed updates and documentation.
Instant Messaging Platforms (e.g., Slack, WhatsApp, or Skype): For quick clarifications and real-time conversations.
Video/Voice Calls: For meetings, project discussions, and progress reviews.
I am open to adapting to your preferred communication method and will provide regular updates to keep you informed at every stage of the project.