Seeking a position of a technical Support officer in an organization where I can use my technical abilities and potentialities for the progress of the organization
RS Knitwears Ltd. Oct’12- April’16
A-1, BSCIC, I/E, Fatulla, Narayanganj-1420
IT Executive :
Install, support, and project manage the 3 factory in 3 locations. Provide Tiers 2, and 3 end user support for 45+ Top label & mid label users. Install, configure, and troubleshoot secure LAN’s, WAN’s, & Intranets. Consistently managed numerous simultaneous technical projects / lead engineer for web server, HR, leave management and Payroll management software, installs & upgrades. Provide networking solutions that both accommodate special needs on time and within budget.
Axis Knitwears Ltd. may’16 to till now
Near Forest Division, Fatulla, Narayanganj-1420
Payroll & IT Executive :
Payroll:
Managed a $2000,000/y payroll for more than 1000 employees on a weekly
and monthly basis by filing and securing employee payroll information,
transmitting and verifying payroll by this factories customized payroll
software, and updating employee information including deductions, tax
exemptions, and address changes; issued payroll without errors or the need
to produce manual checks. Faced audit with social mode or actual mode.
W3agent.com 2012 to till now
House#92 (5th floor), New Airport road, Kakoli, Banani, Dhaka 1213
Technical support engineer
? Assisted in ins tallation, configuration and maintenance of network
hardware and software components.
? Resolved user related problems by providing technical guidance and
expertise.
? Developed solutions for hardware and software components along
with performance evaluation.
? Provided technical instructions to users regarding business functions, features and application software.
? Supported LAN and microcomputer systems by effective network
planning and server configuration.