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Skills

  • Audio Transcription
  • Customer Service
  • Account Management
  • Administrative Assistant
  • Audio Services
  • Client Administration
  • Client Contact
  • Confidentiality Agreement
  • Data Management
  • Data Mining
  • Data Transcription
  • Editing
  • Help Desk
  • Insurance Consulting
  • Microsoft

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Services

  • Customer Service Rep

    $9/hr Starting at $25 Ongoing

    Dedicated Resource

    Home and Auto Sales Agent | Statefarm Insurance Agency January 2014 - January 2015 - Sell various types of insurance to business and individuals on behalf of the insurance company. -Explain insurance...

    Customer ServiceHelp DeskInsurance ConsultingSalesSales Representative

  • Transcriptionist

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Transcriptor | Castingwords Workshop March 2017 - October 2017 - Listen to recordings and type the spoken content verbatim into a written transcript. - Familiarize with the unique terminology used in...

    Audio ServicesAudio TranscriptionData TranscriptionEditingTranscription

  • Web Research Specialist/Data Mining

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    -Uses the internet to do extensive research to find the correct information. - I am proficient in MS Office, including Word and Excel. - I have good attention to detail, proof-reading skills -  Accurate...

    Data ManagementData MiningMicrosoftMicrosoft ExcelMicrosoft Office

  • Admin Support

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    I'm organized and efficient in handling my client's files. My task included but was not limited to organizing and updating files, contacting clients for updates, and making outbound calls.  I'm very particular...

    Account ManagementAdministrative AssistantClient AdministrationClient ContactConfidentiality Agreement

About

I’m an undergrad at Tidewater Community College with about 10 years of customer service experience, including time at one of the largest insurance companies in the U.S. I’m all about going the extra mile to make sure customers are not only satisfied but genuinely happy with their experience. Giving 100% is my baseline.

I also provide audio transcription services, with experience in transcribing, editing, and proofreading both verbatim and non-verbatim calls. I’m detail-oriented, hardworking, and genuinely passionate about everything I do.

Work Terms

6-8 hours per day
Prefer to be paid weekly or bi-weekly