Banner Image

Skills

  • Client Relationship Management
  • Computer Science
  • Customer Satisfaction
  • Customer Service
  • Data Entry
  • Internet Skills
  • Leadership Skills
  • Problem Solving
  • Subject Matter Expertise
  • Troubleshooting

Services

  • Rockstar Senior Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    As a Senior Customer Support and Legal Subject Matter Expert with a specialization within the music industry, I offer a unique blend of skills and experience that is crucial in providing exceptional support...

    Client Relationship ManagementComputer ScienceCustomer SatisfactionCustomer ServiceData Entry

About

I love helping customers.

Are you looking for top-notch customer support that goes above and beyond? Look no further! With a proven track record of delivering exceptional service, I specialize in providing timely and effective support to ensure customer satisfaction.

-Provide exceptional customer support via email, chat, and phone, ensuring timely and accurate responses to inquiries and issues
-Manage and prioritize a high volume of customer emails, ensuring all queries are addressed promptly and professionally
-Identify and implement process improvements to enhance the efficiency and effectiveness of customer support operations
-Collaborate with cross-functional teams to resolve complex customer issues and escalate when necessary
-Maintain a high level of product knowledge to provide accurate information and recommendations to customers
-Monitor customer satisfaction metrics and implement strategies to improve customer experience
-Develop and maintain customer support documentation, including FAQs and troubleshooting guides
-Stay up-to-date with industry trends and best practices in customer support to continuously improve service delivery

Work Terms

I can work 40+ hours a week. My rate would be $7 and you can always reach me through email.