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Skills

  • Business Services
  • Consultant
  • Design
  • Lean Manufacturing
  • Management
  • Process Design
  • Service Design
  • Service Desk
  • Service Development

Services

  • Managment Consultant

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    If you’re looking for a trusted partner to manage the endless details of your business, you’re in the right place. https://virtualmanager.me/

    Business ServicesConsultantDesignLean ManufacturingManagement

About

Service Delivery , Day to Day operation , continuous improvement

IT Service delivery manager with 10+ years of experience and wide knowledge of the industry best practices (ITIL, HDI, Lean Sigma). High degree of business insight with an ability to apply technical solutions to drive a competitive advantage. Responsible for developing and maintaining internal and external partnerships, driving team development, as well as the implementation of standard ITIL processes and establishing and maintaining efficient procedures and processes.
• Experienced in management of remote teams, culture diversity.
• Implementation of continues improvement initiatives
• Service Now, Microsoft dynamics CRM, SAP, CRM SAP
• Management of day to day operation of large service teams