Data Analytics Professional : Deriving meaningful insights to improve business performance and customer experience
Data Analytics Professional with over 10 years of experience in Performance management, project Management, customer experience and process improvement. with strong statistical , Six sigma and analytical skills
worked in BPO industry as senior process improvement
Worked on Telecommunication on the largest ISP in Egypt for 10 years as:
- Planning and performance Management Section Head (strategic objectives planning, Balanced scorecards building and performance analysis and reporting)
- Customer Experience Analytics Manager (Customer Feedback survey Design and Implementation, customer journey Analytics, customer persona building and digital transformation)
Preparing a Master Degree on Management of technology and technology commercialization
RPA Program Manager
volunteering as Head of Data science Community on DSC AlAzhar Chapter in Egypt helping young people to learn trending technologies
Work Terms
available for 10 hr per week
charge 10$ per hour
communication is preferred via mail