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Skills

  • BPO
  • Customer Service
  • Data Audit
  • Data Entry
  • Data Quality Control
  • Data Research
  • Internet Research
  • Office Administration
  • Outsourcing
  • Quality Auditing
  • Research

Services

  • Back office administration with Quality

    $11/hr Starting at $25 Ongoing

    Dedicated Resource

    Enriched with more than 16 years of work experience in various fields, with 12+ years coming from a Business Process Outsourcing (BPO) organisation. Would like to offer similar services based on my experience...

    BPOCustomer ServiceData AuditData EntryData Quality Control

About

Back office administration with Quality Assurance

Enriched with more than 16 years of work experience in various fields, with 12+ years coming from a Business Process Outsourcing (BPO) organisation. Would like to offer similar services based on my experience.

During the tenure in the BPO, worked in different teams which involved research, data entry and quality check of the data.
1. Account creation on multiple systems.
2. CRM administration work.
3. Accounting and valuation system administration work.
4. Later on promoted as team lead for offering excellent quality work. Managed a team for four years and met the objective of providing quality within agreed time scales with the customers,

Worked as a Sales consultant for more than 3 years for a web designing company.
Worked as a Cashier cum Room Service order taker for a 3 Star hotel.