In my role as an Assistant Administrative Officer at Ministry of Finance, I have demonstrated my skills in training needs analysis, program coordination, and technical support, contributing to the enhancement of employee skills and knowledge. My duties have also included approving training courses, maintaining updated training records, and overseeing recruitment processes, with a particular focus on detail and organizational standards.

Previously, as a Guest Service Assistant at Ground Team Red Sdn Bhd, Penang International Airport, I assisted passengers in a busy airport environment, performing tasks ranging from self-service check-in assistance to managing passenger baggage processing. Additionally, I was responsible for the operation of specialized equipment and software, public announcements, and maintaining high safety and security standards at all times.

In my tenure as a Takaful Advisor at PruBSN Takaful Al-Isra, I honed my sales and customer service skills by promoting and selling Takaful products. I identified new sales strategies, generated leads through various methods, and ensured a high level of customer service at all times. These experiences have cultivated my ability to work effectively in fast-paced, dynamic environments, making me a versatile professional capable of taking on a range of challenges.