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Skills

  • Apex Classes
  • Apex Programming
  • Apex Trigger
  • Consultant
  • Lightning Component Development
  • Process Design
  • Sales Cloud
  • Salesforce
  • Salesforce Administration
  • Salesforce App Development
  • Service Cloud

Services

  • Salesforce Consultant/Architect

    $70/hr Starting at $500 Ongoing

    Dedicated Resource

    An experienced individual offering the ability to tailor Salesforce to your organizational needs using the various development and administrative tools available. Whether you need to create new processes...

    Apex ClassesApex ProgrammingApex TriggerConsultantLightning Component Development

About

A multi-certified Salesforce application management professional with 8 years of enabling and supporting service, health and sales clouds, delivering consistent NPS for fortune 20 companies.

A multi-certified Salesforce application management professional with 8 years of enabling and supporting multi-clouds: service, health and sales, delivering consistent NPS for global fortune companies.

Managed a product support team, responsible for administering incidents, driving resolutions and coordinating with development teams. Managed a team of developers as Technical Lead.

Adept at implementing technical processes, performing Salesforce.com configurations, analyzing business requirements, delivering complex solutions, formulating technical documents, and implementing best practices.

Work Terms

My work hours are flexible to meet the clients' needs. I normally divide jobs into deliverable goals. This allows the client to determine my performance as well as keep track of the progress. This also sets-up a deliverable-based payment mechanism.
Emails are the best form of communication to keep an official record of the requirements for the clients. Skype can be used at any point in time to present the work progress and offer any clarification that is needed.