Unlocking communication barriers, delivering exceptional customer service.
I am a certified customer service agent with years of experience, I am dedicated to providing excellent customer care services to ensure your customers are satisfied. I hold certificates from the University of California Irvine and Michigan University, and I have worked on various e-commerce platforms globally. I have expertise in handling multiple ticketing systems such as Zendesk, Gorgias, Zoho, Gmail, and more. Additionally, I specialize in SaaS, Digital Products, and Apps customer service with all technical aspects, making me a versatile and knowledgeable candidate for any project.
Work Terms
I am proficient in negotiating work terms, including operational details and payment arrangements. With my professional expertise, I am well-equipped to facilitate productive discussions and achieve mutually-beneficial outcomes.
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