Responsibilities and tasks
1: Customer consultation: Handle customer inquiries, complaints and feedback, and provide high-quality customer service.
2: Order processing: Process orders, including order placement, modification, cancellation and tracking delivery status.
3: Product information: Update and maintain the information and prices of products in the mall to ensure accuracy.
4: After-sales service: handle return and exchange requests and solve customer problems after purchase.
5: Marketing: Assist in planning and executing promotional activities to increase the mall’s visibility and sales.
Job requirements
1: Communication skills: Good communication skills, able to interact friendly with customers.
2: Problem-solving ability: Able to effectively solve customer problems and complaints.
3: Meticulous and patient: Pay attention to details and be able to patiently handle various customer needs.
4: Flexibility: Able to adapt to flexible working hours and handle diverse tasks.
Advantages and benefits
1: Flexible working hours: suitable for those with other responsibilities or interests.
2: Remote working opportunities: You can work from home, saving commuting time.
3: Career development: Provide opportunities for learning and development to improve customer service skills.
4: Friendly working environment: Support and encourage employees to grow and progress.
need:
The job requires a large number of part-time workers every day