Processing of invoices and credit notes (PO and Non PO) ? Allocation of invoices to the processors from an application called DFM ? Worked on MS Access like importing data to MS access and preparing various reports. ? Ensure to process all the invoices within SLA. ? Processing and making payments of Thomas Cook Sports invoices – These invoices have only 1 day TAT and the payment to be made on a daily basis (This is one of the critical processes for the team). ? Worked on Parked follow-up, where the invoices are parked in SAP requesting for more details from supplier/business, sending chaser emails and closing the query. ? Worked on Direct Debit. Chasing the suppliers for the invoice copies and once we get the invoices matching the invoice with the direct debit payment. ? Handling on queries from the suppliers/business/internal queries. ? Worked on urgent emails from the suppliers/business with 1 day TAT ? Ensure that no emails are missing their SLA. ? Maintained a good rapport with the suppliers and business. ? Processing rectification entries. ? Preparation of 3*3 and control charts. ? Updating of work status and Dashboard ? Making calls to the suppliers/business so that queries are resolved at the earliest and payments go the suppliers once the invoices are due for payment. ? Ensure that the supplier is not on a debit balance. If so, chase the suppliers for invoice copies and reduce the debit balance. On the vendor account. ? Worked on Voicemails. ? Training the new joiners about the process. ? Assigning the task to team ? Monitoring of scanning invoices ? Follows up with