I am proficient in using several CRM applications such as Hubspot, Limelight, Siebel, Oracle, Netsuite, and Salesforce. I have handled inbound/outbound calls, email management, and chat support. I have a strong work ethic, goal-oriented, and a quick learner too. I can adapt to new concepts quickly and efficiently. I am proficient in using the Cornerstone software application. I managed the administrative activities of the team such as scheduling a meeting via Webex and/or Jabber, managing the pipeline, performing due diligence to ensure that our clients follow their training timeline, and other ad hoc tasks.