As virtual assistant, I can do such responsibilities and other works:
-Answering emails and scheduling appointments and I can do calls and chat too
-Tracking client commitments and book events
-Editing documents, updating client records, organizing files
-Data entry using Microsoft Excel or Google Sheets and download database for analysis and other tasks as needed
As customer service, I am proficient with the following:
- Answering incoming and outbound calls, emails or chats
- Handling billing, technical support and order inquiries
- Track shipments and other post purchase concerns and other tasks as needed