Hello! I am Nerissa, a dedicated and experienced virtual assistant with over a decade of expertise in administrative support, e-commerce management, and customer service. I am passionate about helping businesses streamline their operations and achieve their goals through efficient and reliable assistance.
Professional Background:
E-commerce Management: I have extensive experience managing online stores on platforms like Shopify, Amazon, and eBay. From product listing and order fulfillment to customer interaction and inventory maintenance, I ensure seamless operations and customer satisfaction.
Administrative Support: My skills in database entry, project management, preparing presentations, and organizing files have proven invaluable to numerous clients. I excel at managing schedules, coordinating meetings, and handling various administrative tasks to keep everything running smoothly.
Customer Service: Providing exceptional customer service is at the core of what I do. Whether it's handling inbound calls, responding to emails, or managing live chat interactions, I am committed to addressing customer queries promptly and professionally.
Email and Social Media Management: I am proficient in developing and executing email marketing campaigns, managing social media presence, and ensuring effective communication with clients and customers.
Why Choose Me:
Reliability: I am available full-time on Upwork, offering up to 18 hours of support daily. I provide 24/7 online assistance through Upwork, Skype, and WhatsApp to ensure timely and efficient service.
Adaptability: With the ability to work independently and as part of a team, I am flexible and adaptable to different working environments and client needs.
Dedication: I am dedicated to delivering high-quality work and ensuring client satisfaction. My job is not finished until you are 100% satisfied with the results.
Educational Background:
- Bachelor of Science in Nursing: I graduated from Ramon Magsaysay Technological University-Mondriaan Aura College and passed the Nursing Licensure Examination, becoming a licensed nurse. This background has honed my attention to detail, empathy, and commitment to helping others.
Personal Touch:
My dog, Zoey, born on November 3, 2017, has been my loyal companion through various life challenges. Zoey brings joy and balance to my life, reminding me of the importance of dedication and care in both personal and professional aspects.
Contact Me:
Let's work together to help your business thrive. Contact me today to find out how I can assist you in achieving your goals.
Best regards,
Nerissa Olaes-Blong