Virtual Assistant / Nurse by Profession
Hello! I am Nerissa Olaes, a dedicated and experienced virtual assistant with over a decade of expertise in administrative support, e-commerce management, and customer service. I am passionate about helping businesses streamline their operations and achieve their goals through efficient and reliable assistance.
Professional Background:
E-commerce Management: I have extensive experience managing online stores on platforms like Shopify, Amazon, and eBay. From product listing and order fulfillment to customer interaction and inventory maintenance, I ensure seamless operations and customer satisfaction.
Administrative Support: My skills in database entry, project management, preparing presentations, and organizing files have proven invaluable to numerous clients. I excel at managing schedules, coordinating meetings, and handling various administrative tasks to keep everything running smoothly.
Customer Service: Providing exceptional customer service is at the core of what I do. Whether it's handling inbound calls, responding to emails, or managing live chat interactions, I am committed to addressing customer queries promptly and professionally.
Email and Social Media Management: I am proficient in developing and executing email marketing campaigns, managing social media presence, and ensuring effective communication with clients and customers.
Why Choose Me:
Reliability: I am available full-time on Upwork, offering up to 18 hours of support daily. I provide 24/7 online assistance through Upwork, Skype, and WhatsApp to ensure timely and efficient service.
Adaptability: With the ability to work independently and as part of a team, I am flexible and adaptable to different working environments and client needs.
Dedication: I am dedicated to delivering high-quality work and ensuring client satisfaction. My job is not finished until you are 100% satisfied with the results.
Educational Background:
Bachelor of Science in Nursing: I graduated from Ramon Magsaysay Technological University-Mondriaan Aura College and passed the Nursing Licensure Examination, becoming a licensed nurse. This background has honed my attention to detail, empathy, and commitment to helping others.
Personal Message:
I believe in the power of collaboration and the importance of a personalized approach in every project I undertake. My goal is to become an integral part of your business, understanding your unique needs, and providing tailored solutions that drive success. My journey as a virtual assistant has been fueled by a passion for excellence and a desire to make a positive impact on the businesses I work with.
Contact Me:
Let's work together to help your business thrive. Contact me today to find out how I can assist you in achieving your goals.
Work Terms
Hours: 40 hours per week (full-time)
Payment: Via Wise or bank transfer
Feel free to contact me to discuss further details and get started.
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