I travel to different facilities to process requests for medical records: Legals - subpoenas,depositions, and letters, Audits- risk management, CMS, Hedis, etc., Research, Disability, Insurance, and Continuing care faxes. I am trained in HIPAA rules, regulations, and strict confidentiality. I can navigate thru 26 different EMR Programs with ease, and recently had to update programs. I coordinate with CIOX IT and facility IT to install new programming and establish new accounts within the programming. As a HIM receptionist answer multi-line phones and communicate with patients, staff, and requesters. I operate all medical office equipment.