All Services Programming & Development technical support / help desk (hardware / software) Bilingual IT Customer Service $25/hr · Starting at $1K Provide bilingual (english and french) technical support and build/update Best Practises databaseAddress service requests and/or incidentsProvide product or service administration on behalf of customers or using given credentials to ensure or apply required accessBe the clients focal pointProvide clear, simple and steps-guided answers to clients within SLABuild, feed and improve a BP database to improve service performanceReport on support activities About $25/hr · Ongoing Download Resume Provide bilingual (english and french) technical support and build/update Best Practises databaseAddress service requests and/or incidentsProvide product or service administration on behalf of customers or using given credentials to ensure or apply required accessBe the clients focal pointProvide clear, simple and steps-guided answers to clients within SLABuild, feed and improve a BP database to improve service performanceReport on support activities Skills & Expertise BilingualChat SupportComputer RepairComputer TechnicianCustomer ServiceDatabase DevelopmentDesktop SupportEmail SupportEnglish LanguageFrench LanguageHelp DeskInformation TechnologyIT Service ManagementTechnical SupportWeb Support 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Web Hosting ServicesChat Support ServicesCustomer Service RepresentativesEmail Support SpecialistsIT Support ExpertsComputer Repair ServicesWeb DevelopersDomain Registration ServicesWordPress ExpertsDatabase DevelopersEnglish Language ExpertsHelp Desk ServicesWeb DesignersDesktop Support SpecialistsE-Commerce ExpertsCMS Developers