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Skills

  • Bilingual
  • Chat Support
  • Computer Repair
  • Computer Technician
  • Content Management System
  • Customer Service
  • Database Development
  • Desktop Support
  • Domain Registration
  • E Commerce
  • Email Support
  • English Language
  • French Language
  • Help Desk
  • Information Technology

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Services

  • Web Development & Design

    $17/hr Starting at $250 Ongoing

    Dedicated Resource

    Develop websites using WordPress Build website project specifications document Collecting project specifications through a Google form, a chat or an online meeting to properly determine the customer need...

    Content Management SystemDomain RegistrationE CommerceWeb DesignWeb Development
  • Bilingual IT Customer Service

    $25/hr Starting at $1K Ongoing

    Dedicated Resource

    Provide bilingual (english and french) technical support and build/update Best Practises database Address service requests and/or incidents Provide product or service administration on behalf of customers...

    BilingualChat SupportComputer RepairComputer TechnicianCustomer Service

About

Solutions provider or problem solver, I'm passionate about clear and sound communication, productivity and technical support. I'd like more satisfying online interactions with product users.

I am a native from Cameroon who got hands on a PC for the first time at the age of 7. Computer knowledge and literacy has positively impacted my teenage age and influenced my post-high school education targets. Still in high school, I could perform computer software repairs with a minimum of hardware maintenance yet. I went for web programming during my post-graduate diploma training, then for management for my business school degree. Since then, I am an entrepreneur in digital transformation (but not only) looking for IT related problems I can solve while connecting to product/service users and customers. That's why I am into IT in general but Web and Customer Service in particular.

Work Terms

I am available 8 hours, 5 days a week (Monday to Friday), I have Payoneer account and I am mostly available on chats and emails, fewer on calls.