Operations/ (management) consulting refers to the administration of business practices to create the highest level of efficiency possible within an organization. Among other responsibilities, operations consultants: Provide consultation to management and leaders for operational effectiveness. Assist in development of project plan and schedule to achieve project goals. Identify and resolve business risks/issues in a timely manner. Maintain operation documentation for reference purposes. Provide recommendations on business process improvements and best practices. Guide operations team on business operations and problem solving skills. Conduct training to internal team and customers on business processes.