I solve business problems and issues in the following areas - talent management - human resources, I am a versatile problem solver and doer with a long history of management and consulting success. I have been an Internet champion since the early days of business on the Web. I know IT. As an IT leader, I quickly realized that I was managing people who delivered customer services using technology. So I went back to graduate school (twice) and did doctoral level work in work place psychology, organizational effectiveness and management consulting. My goal in doing so was to enhance my innovativeness at work through a thorough grounding in the best research and knowledge about people and the workplace. I get things done. I am extremely results oriented. I stayed a business person rather than became an academic because of this love of doing. Although I do write extensively about management, talent management and e-learning topics. My approach to client issues is a structured one. First, we talk (by phone or by Skype). My role is understand your objective, issue or problem well enough to be able to propose an approach (often with options) resolve it. I do this by listening and asking the right questions. Sometimes, I need access to background information. I also do whatever is necessary to ensure you of confidentiality of that is required (NDAs etc). I prepare you with a short proposal - written that works for both of us. It addresses the following. 1. Your objective for this piece of work or the problem you want addressed. 2. The approach - with options if appropriate - I will take. 3. The main steps and deliverables 4. How you will know that my