Using Visio, Lucidchart, SmartDraw, or PowerPoint I am able to turn your notes of how your business operates into an understandable Process Map, that is tailored to your business. Additionally, I can provide guidance on measuring the performance of the process, and identifying risks within your processes. I am skilled at eliciting process steps through organisational documents, notes you have made, and conversation with process owners and staff who work in the process (even when they are not sure that there is a process).