All Services Administrative & Secretarial Customer Service & Account Management Call Center Manager $35/hr · Starting at $100 Call Center ManagerLeadership & Management: Proven track record in leading and managing call center teams, driving performance, and fostering a culture of continuous improvement.Expertise in Forecasting & Analytics: Skilled in forecasting headcount and utilizing data analytics to drive quality improvements.Technical Proficiency: Experienced with Avaya Contact Center, Nice InContact, Ring Central Office, and the Office 365 Suite, including SharePoint site creation.Content Creation: Proficient in AI content writing and developing training materials using Office products. About $35/hr · Ongoing Download Resume Call Center ManagerLeadership & Management: Proven track record in leading and managing call center teams, driving performance, and fostering a culture of continuous improvement.Expertise in Forecasting & Analytics: Skilled in forecasting headcount and utilizing data analytics to drive quality improvements.Technical Proficiency: Experienced with Avaya Contact Center, Nice InContact, Ring Central Office, and the Office 365 Suite, including SharePoint site creation.Content Creation: Proficient in AI content writing and developing training materials using Office products. Skills & Expertise Account ManagementAvayaContent WritingCustomer ServiceData AnalysisData ManagementManagementProcess ImprovementQuality AssuranceTelephone SupportWriting 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Data AnalystsContent WritersAccount ManagersFreelance WritersQuality Assurance (QA) TestersCustomer Service RepresentativesPhone Support ExpertsProcess Improvement ConsultantsData ManagersManagement Experts