Call Quality Audit and Call validation

Sales & Marketing Call Centers / Telemarketing

$7/hr Starting at $100

-Evaluate calls. Providing feedback on strength and weaknesses and provide recommendations for areas of improvement -Call validation - Identify business impacting behaviors - Discuss with the representative action plans on how to address call opportunities and how to do it differently in succeeding calls

About

$7/hr Ongoing

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-Evaluate calls. Providing feedback on strength and weaknesses and provide recommendations for areas of improvement -Call validation - Identify business impacting behaviors - Discuss with the representative action plans on how to address call opportunities and how to do it differently in succeeding calls

Skills & Expertise

Call CenterCall Center ManagementCall LoggingCall MonitoringCold CallingOutbound SalesPhone Support

Gretchen Gallego