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Skills

  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Cold Calling
  • Outbound Sales
  • Phone Support
  • Creative
  • CRM
  • Customer Service
  • Document Conversion
  • Inbound Marketing
  • Lead Generation
  • Management
  • Operations Management

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Services

  • Operations Supervisor/Manager

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    *Strategic people management to meet client target metrics. *Create reports which include weekly, monthly and quarterly business reviews. Discussing actions taken, roadblocks and putting plans into...

    CreativeDocument ConversionManagementOperations ManagementOrder Entry

  • Call Quality Audit and Call validation

    $7/hr Starting at $100 Ongoing

    Dedicated Resource

    -Evaluate calls. Providing feedback on strength and weaknesses and provide recommendations for areas of improvement -Call validation - Identify business impacting behaviors - Discuss with the representative...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling

  • Sales Lead

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    ...

    Lead GenerationPitch LettersResearchSalesSales Plan

  • Customer service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    * Conduct outbound and inbound calls. *Directly reach out to customers to conduct survey, check their feedback about the services and ensure that concerns were all catered and providing extra mile if...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling

About

Passion and Accountability resulted to great Quality

Shopify Reviewer
Licensed Professional Teacher
ESL Teacher
Senior Operations Supervisor in a BPO
Customer Service Representatives

Work Terms

I can work 24/7 and can adjust my time based on my client's convenience. My skills, knowledge and output is always worth it.
I'm doing my task not because I am oblige to but I have the willingness, passion and dedication