A Certified Advanced System Administrator for Salesforce with experience customizing and navigating the Customer Relationship Management tool. I am operative in increasing my knowledge in regards to Salesforce and hopeful in obtaining my Sales and Service cloud consultant certifications within the next year. I worked directly with Salesforce managing a large number of users and performing minor consultations along with customization while working at Stream Global Services, a partner of Salesforce, for a year. Since I have left Stream Global services, I have maintained my certifications, I have been keeping up with current releases, and have been utilizing my developer's org. I am here to provide best practices and Support both internal and external user administration, permissions and access Create and maintain system documentation Maintain current and assist in designing new system integrations Assist with data quality projects, including developing automated data cleansing routines as well as manual data clean up Assist in release planning and execution Create and maintain declarative configuration including workflows and approval processes Work with stakeholders to define requirements and create new processes Monitor and respond to feature and support requests from users