To provide consultations and support to individual users or businesses looking to implement or learn about optimizing Salesforce CRM to improve their business morale and efficiency.
A Certified Advanced System Administrator for Salesforce with experience customizing and navigating the Customer Relationship Management tool. Practices includes: troubleshooting technical issues, mass data migrations, data cleansing, new deployment outlines, performing application modifications to resolve business impacting concerns, and verifying accuracy of csv and spreadsheet data. Operative in increasing knowledge on Visualforce and Apex Coding, for companies and users who are searching for channels outside the standard functionality of the Force.com platform, by keeping up with release notes, updates, and reviewing concerns reflected within related groups. Exposure includes working with Microsoft Office: Access, Excel, Outlook, Powerpoint, and Word.
Operative in increasing knowledge in regards to Salesforce Sharing Architecture, Campaign Managment, Territory Management, Implementing Person Accounts, Using Multiple Curriences, Case Managment, Entitlement Management, Salesforce Knowledge Base, Customer and Partner Portals, Salesforce Communities, and Social Customer Service.
Work Terms
I am willing to provide services between the hours of 0500 and 1900 US Eastern Standard Time. I find that communicating via email and phone is very effective when utilizing both channels. I prefer an hourly based pay that is distributed weekly or bi-weekly. I am open to negotiating a fixed amount for projects.