I offer expert services in technical support, business development, and customer retention, tailored to meet the unique needs of businesses across various industries. With extensive experience in fintech, e-commerce, and telecommunications, I excel in providing Tier 2 Advanced Support, implementing loyalty programs, and driving business growth through strategic planning and market analysis. My expertise in ERP systems, Microsoft Dynamics, and CRM tools enables me to streamline workflows, optimize team performance, and enhance client satisfaction.
Fluent in English and Arabic, with basic German proficiency, I am adept at communicating effectively with diverse clients and stakeholders. My proven track record includes working with global organizations such as AT&T, Amazon, Noon UAE, and DailyPay. I pride myself on my ability to solve complex technical challenges, improve customer retention, and build long-lasting relationships. Combining technical proficiency, data-driven insights, and a client-centric approach, I am committed to delivering exceptional results and adding value to every project I undertake.