I am a versatile and results-driven professional with a proven track record of success in technical support, customer service, and business development across various industries, including financial technology, e-commerce, and telecommunications. With extensive experience working for esteemed organizations such as AT&T, Amazon, Noon UAE, and DailyPay, I have honed my ability to solve technical challenges, strengthen client relationships, and implement data-driven strategies to achieve business growth.

My professional journey has equipped me with skills in Tier 2 Advanced Support, ERP systems, loyalty program development, strategic planning, and workflow optimization. I am fluent in English and Arabic, with basic proficiency in German, and hold a Bachelor's degree in Business Administration along with certifications in Microsoft Dynamics and Digital Marketing.

Beyond my career, I am passionate about creating meaningful connections, embracing continuous learning, and contributing to my community. I have founded a sports swimming academy and been a former national fins swimmer, demonstrating my entrepreneurial spirit and dedication to excellence. My hobbies include exploring innovative solutions, mastering new technologies, and pursuing personal growth.

With a combination of technical expertise, adaptability, and a commitment to delivering exceptional results, I am ready to bring value and make a positive impact in my next endeavor.

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