IT Professional providing support for a multitude of end-users to resolve issues and define business needs. Skills include: creative problem solving, research analysis of business processes and data, development of specifications for business/technical staff, designing, coding and testing solutions with an emphasis on details, organization and communication. Technical skills include: IBM Mainframe, UNIX Server ,OS/390, MVS, CICS, JES2, COBOL, MF Cobol,SAS, JCL, DB2/SQL, QMF, VSAM, HEAT, Remedy, CICS, Easytrieve, FTP, IMS, Cerner Invision/OAS Builder/RTIF, Microsoft Office Tools.