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Administrative & Secretarial

Customer Advocate Specialist

$8/hr Starting at $25

We handle customer complaints regarding Western Union Money Transfer. Letters are sent to customers acknowledging the complaint with a specified deadline of resolution. Resolution letters can be sent via post but most of the time via email. Complaint analysis is crucial may it be through inbound or offline handling. All letters are sent using proper business writing as these are under regulatory requirements.

About

$8/hr Ongoing

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We handle customer complaints regarding Western Union Money Transfer. Letters are sent to customers acknowledging the complaint with a specified deadline of resolution. Resolution letters can be sent via post but most of the time via email. Complaint analysis is crucial may it be through inbound or offline handling. All letters are sent using proper business writing as these are under regulatory requirements.

Skills & Expertise

AnalyticsBusiness WritingCustomer ServiceEmail ServicesInbound MarketingRequirements AnalysisWriting

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