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Sales & Marketing customer relations

Customer Lifecycle Management

$15/hr Starting at $75

Responsible for overseeing the entire customer journey, from acquisition to retention. They work to ensure that customers have a positive experience with the company and are satisfied with the products or services they purchase.

Key Responsibilities

  • Develop and implement customer lifecycle strategies
  • Track and analyze customer data
  • Identify and address customer needs
  • Manage customer relationships
  • Develop and implement customer retention programs
  • Measure and report on customer lifecycle metrics

About

$15/hr Ongoing

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Responsible for overseeing the entire customer journey, from acquisition to retention. They work to ensure that customers have a positive experience with the company and are satisfied with the products or services they purchase.

Key Responsibilities

  • Develop and implement customer lifecycle strategies
  • Track and analyze customer data
  • Identify and address customer needs
  • Manage customer relationships
  • Develop and implement customer retention programs
  • Measure and report on customer lifecycle metrics

Skills & Expertise

Business DevelopmentClient ContactCRMCustomer Experience ManagementCustomer Journey MappingCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service TrainingManagement

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