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Skills

  • Management
  • Analytics
  • Business Analysis
  • Business Development
  • Business Management
  • Business Services
  • Business Strategy
  • Client Contact
  • CRM
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management

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Services

  • Operations Management

    $15/hr Starting at $75 Ongoing

    Dedicated Resource

    Responsible for overseeing the day-to-day operations of a BPO company. They are responsible for ensuring that the company is meeting its client service level agreements (SLAs), managing a team of employees,...

    Business AnalysisBusiness ManagementBusiness StrategyEmployee RelationsManagement

  • Data Analytics

    $15/hr Starting at $75 Ongoing

    Dedicated Resource

    Data Collection: This involves gathering data from various sources, such as internal databases, customer interactions, external market research, and social media platforms. The specific data collection...

    AnalyticsBusiness ServicesData AnalysisData VisualizationInformation Technology

  • Customer Lifecycle Management

    $15/hr Starting at $75 Ongoing

    Dedicated Resource

    Responsible for overseeing the entire customer journey, from acquisition to retention. They work to ensure that customers have a positive experience with the company and are satisfied with the products...

    Business DevelopmentClient ContactCRMCustomer Experience ManagementCustomer Journey Mapping

About

Measurable results thru innovative solutions

As a results-oriented, organized, analytical, and strategic leader with a proven ability to develop and strengthen teams, I am an invaluable asset to any organization. My unwavering commitment to achieving measurable results and maximizing business profitability and efficiency is evident in my track record of success. My keen ability to analyze data, identify trends, and uncover insights is the backbone for strategic decision-making, ensuring that my plans are precise, effective, and efficient. My methodical approach to problem-solving and my dedication to maintaining a high level of quality are reflected in my past organizations and my detail-oriented work ethic. My ability to create a positive and supportive work environment empowers employees to reach their full potential, contributing to the development and strengthening of high-performing teams. My combination of exceptional leadership skills, analytical prowess, and a commitment to excellence makes me a driving force behind organizational success.