Expert in keeping and developing customer relations. -Expertise in building immediate rapport and maintaining client relationships, respond, resolve, and follow up on critical client issues to ensure complete satisfaction. - Well organized individual with excellent time management and presentation skill sets. - Leads by example and establishes a professional work environment based on respect - Extremely inspired and committed person with proven analyzing and analytical skill sets. Qualifications: - Vast knowledge of pre-sales and post sales procedures of Insurance Agency Management - Solid understanding of quality assurance practices for Agency deliverable - Creating documentation for coaching and on job training- - Strong ability to handle multiple tasks efficiently