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Skills

  • Account Management
  • Client Administration
  • Customer Service
  • Insurance Consulting
  • Lead Generation
  • Management
  • Skill
  • Time Management

Services

  • Customer Service, Account Manager

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Expert in keeping and developing customer relations. -Expertise in building immediate rapport and maintaining client relationships, respond, resolve, and follow up on critical client issues to ensure...

    Account ManagementClient AdministrationCustomer ServiceInsurance ConsultingLead Generation

About

15+ Years experience in customer services and client relations. Worked for the US and UK Markets.

CLIENT AND CUSTOMER RELATION MANAGEMENT
? 15+ Years experience in customer services and client relations.
? Expert in keeping and developing customer relations.
? Expertise in building immediate rapport and maintaining client relationships, respond,
resolve, and follow up on critical client issues to ensure complete satisfaction.
? Well organized individual with excellent time management and presentation skill sets.
? Leads by example and establishes a professional work environment based on respect
? Extremely inspired and committed person with proven analyzing and analytical skill
sets.
Core Qualifications:
? Vast knowledge of pre-sales and post sales procedures of Insurance Agency Management
? Solid understanding of quality assurance practices for Agency deliverable
? Creating documentation for coaching and on job training
? Strong ability to handle multiple tasks efficiently