I have a Trade certification in office administration from Treasure Island Job Corps Center, and I have multiple certifications obtained from Microsoft, Google, and LinkedIn. I use these skills to manage and organize data, create reports, and troubleshoot technical problems. I have over 6 of customer service experience in various industries, including telemarketing, lead generation, and Technical Troubleshooting. I am proficient in phone etiquette, communication, and Interpersonal skills, and I am motivated by providing quality customer service and contributing to the success of the team and the organization.